About Us Microsoft Dynamics GP, Microsoft Dynamics 365 BC, and Acumatica
Are you ready for a support experience like no other? At DLD, we don’t treat our clients as mere numbers; we believe in personalized service every step of the way. Whether you want to optimize your on-premises system or begin your transition to the Cloud, we will prioritize your unique needs.
With our deep expertise in Microsoft Dynamics GP, Microsoft Dynamics BC and Acumatica along with our extensive accounting background, you can trust that you’re in good hands. We excel in problem-solving and take pleasure in helping our clients realize the benefits of accurate reporting, improved financial management, and streamlined processes.
If you are interested in modernizing and migrating to the Cloud, rest assured that we’ll work with you to take that leap. We’ll guide and support your transition to Microsoft Dynamics BC or Acumatica, where you’ll experience increased scalability, improved accessibility, and cost efficiencies like never before. But don’t worry, we won’t rush you; your timeline is our top concern. Our promise is that we will still support Microsoft Dynamics GP for several more years.
Our Mission:
Build strong partnerships with our clients to enhance their performance and advocate the success of their business.
Standing Strong by Your Side Now and In the Future
As cloud technology gains popularity, many Microsoft Dynamics GP ERP on-premises customers may feel abandoned and uncertain about the future. We assure you that we’re fully committed to continue supporting our valued Microsoft Dynamics GP clients. We’ll stand firmly by your side until the day comes when you’re ready to embrace the Cloud.
With our expertise in ERP systems and our previous CPA experience, we understand the entire accounting process. We’ve got your back!
We are one of the few ERP consulting companies that know the ins and outs of Dynamics GP payroll. We’ve saved the day for many customers when issues get in the way of meeting payroll deadlines.
Your Go-To Partner for Microsoft Dynamics GP support
Empowering the Journey to Cloud Readiness
We'll never pressure you to move your business to the Cloud. But when you are ready, we'll be there to guide and support you with the transition. Our team has deep expertise in Microsoft Dynamics GP and will offer you a clear path to the Cloud with cost savings with Microsoft Dynamics 365 Business Central or Acumatica.
From Alabama and Beyond
With our roots are in Alabama , we proudly extend our warm southern hospitality to clients nationwide. We currently have clients in most states. We have the right tools to ensure we can support you remotely – you’ll think we are sitting right next to you. We also offer onsite training and support. Wherever you are in the country, you can expect the same level of care and exceptional service that defines us. We have consultants in Alabama, California, Connecticut and Florida.
Empowering Your Success with Client-centric Solutions
Our commitment is simple: we prioritize your needs above all else. No hidden agendas, no pushing specific products. Just attentive listening, practical, real-world options, and expert guidance based on our accounting skills and extensive experience.
We understand that training is crucial to achieving success and take it seriously. Beyond the initial implementation, we offer comprehensive training paths to ensure every user can maximize the rich features of your system. We realize that in today’s world a staffing shortage, employers do not have time to train new employees on their Accounting/ERP system functionality. The DLD team is ready to help.
We also understand that people can’t learn everything they need to know by watching YouTube videos, so we offer monthly courses for continuous learning at all levels. These courses help employees expand their knowledge and sharpen their skills.
Sometimes, a fresh perspective can reveal new possibilities. Our clients rave about the outcomes of our brainstorming sessions. We never settle for workarounds, but when out-of-the-box doesn’t work for your business processes, we’ll work with you to design customized processes tailored to your unique requirements.
We’ve got your back when the unexpected happens. We respond within 30 minutes, ready to tackle the issue head-on and usually fix the problem on the spot! We can also schedule a call with one of our project managers to discuss a new project including custom reports within a couple of hours.
What sets us apart is our commitment to communication. Even in rare instances when immediate resolution is impossible, we won’t leave you hanging or chasing us for answers. We take pride in our approach to follow-up and keep you informed every step of the way. Say hello to transparency.
As a service organization, first and foremost, we build loyalty by being there for you when you need us most.
Unlike larger companies mired in bureaucracy, we prioritize consistency and human connection. You’ll hear a familiar voice when you reach out to us. Say goodbye to the frustration of speaking with multiple representatives who know nothing about your account when you call for help. Our commitment to personalized service ensures a dedicated human connection anytime you need assistance.
Freedom to Choose Your Ideal Microsoft Technology Solution
Are you looking to explore technology options without severing ties with your trusted IT provider or accounting firm? Look no further. DLD specializes in ERP/Accounting systems. We do not compete with your current IT provider or accounting firm. We know a lot of companies look to provide several ancillary services under one umbrella and will try to recruit you away from your current trusted provider. DLD stays focus on implementing and supporting your ERP system. Our clients like the independence we provide, knowing that we respect and honor their existing relationships. Along with being the best at what we do – not as an ancillary service but as an integral business service.
Expert Problem Solvers with Industry Insights
With over two decades of experience, we are the trusted authorities in solving business challenges. Since 1999, we have been dedicated to providing practical solutions that help our clients succeed.
Our team of software solutions experts holds certifications in Microsoft Dynamics GP, Microsoft Dynamics 365 BC and Acumatica, complemented by their extensive business and industry experience. We understand the intricacies of your challenges, and we don’t need lengthy explanations to grasp the core issues. We bring in-depth knowledge and a proven track record, enabling us to solve your business challenges swiftly and effectively.
Exceptional Expertise and Personalized Support
At DLD, we take pride in our agile and experienced team that enables us to provide unparalleled personalized service and dedicated one-on-one support. With additional resources readily available as needed, we ensure your business receives the attention it deserves.
Implementations, migrations, upgrades, support, projects, and training are some of our areas of expertise. Whether you are working with Microsoft Dynamics GP, Microsoft Dynamics 365 BC or Acumatica, be confident that we have in-depth knowledge of your system, understand your unique challenges, and are here to troubleshoot any issues. With rigorous testing procedures, we ensure that every solution is thoroughly evaluated before delivery.
Every Client is a Priority
At DLD, we believe that every client matters. Unlike large companies with unwieldy teams that provide customers with anonymous support, we offer a personalized approach. Your success and satisfaction are our utmost priorities, and we go above and beyond to deliver the highest quality support tailored to your specific needs.